API & Integrations

Bring your data where you already work.

Every VoiceInsights Africa response, transcript, and insight is available for export today — and if your organization already collects data through its own system (a case-management tool, a paper-to-digital pipeline, or another survey platform), our public API lets you push that data directly into the same AI pipeline as every other channel.

Excel / CSV Export

Every response, transcript, sentiment score, and fraud flag — available today from the Reports page, ready for Excel, Google Sheets, or your BI tool.

Telephony & Messaging

Built on Twilio for phone, WhatsApp, and SMS delivery — infrastructure your IT and telecom partners already trust.

Custom Integrations

Need data flowing directly into your own data warehouse, Power BI, or DHIS2 instance? Tell us your requirement — we're building our integration roadmap around real enterprise needs.

Works alongside your stack

Exports that open in the tools your team already uses.

Microsoft Excel Google Sheets Power BI (via CSV) DHIS2 Salesforce (roadmap) KoboToolbox imports (roadmap)

Excel, Google Sheets, and CSV-based Power BI imports work today. Direct integrations with Salesforce and Kobo are on our roadmap — tell us if your organization needs one prioritized.

Secure API & Integrations

Enterprise data exchange without exposing credentials or production endpoints.

API access is provisioned per organization through the authenticated Developer Portal. Keys are scoped, revocable, rate-limited and audited. Public pages do not display live credentials, respondent identifiers or copy-ready production payloads.

Authenticated Developer Portal

Generate scoped API keys, review usage, rotate credentials and test requests inside your organization workspace.

Governed Data Contracts

Validate schemas, required fields, versions, consent, classification and ownership before data enters the intelligence pipeline.

Audited Ingestion

Every accepted request receives a correlation ID and passes tenant isolation, validation, quality and audit controls.

POST /api/external/responses

Access available after organization approval

Sign in to the Developer Portal to view your organization-specific base URL, OpenAPI schema, API key, data contract and safe examples.

Sign in to Developer PortalView Developer OverviewRequest Integration Access

Security note: API keys must never be embedded in browser JavaScript, public repositories or screenshots. Use a server-to-server integration and rotate any credential that may have been exposed.

Have a specific integration need?

Enterprise and government partners can talk to our team about priority integration support.

Contact Us