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Documentation for the people who actually use VoiceInsights. Every guide is written against the deployed product and shows it — each screenshot carries the route it came from, the role that opened it and the day it was taken.
Start with your role
If you are new, this is the fastest route. Each guide covers what the role is responsible for, the workflows it runs, what it cannot do, and what to do when something fails.
Collecting in the field
You collect the responses everything else in this platform is built on.
Organization AdminRunning the organisation
You decide who is in this organisation, what each person can reach, and how the work is structured.
M&E OfficerMonitoring, quality and evidence
You are the person between raw collection and anything anybody would act on.
Data AnalystAnalysis and interpretation
You turn a reviewed dataset into results that will survive being challenged.
Executive and decisionsRecommendations, decisions and what happened next
You are the reason the rest of it exists.
Or start with the task
If you know what you are trying to do, the index on the left is organised by task: research design and sampling, collection and offline fieldwork, evidence and reporting, and running the platform.
What this documentation does not do
Stated precisely
- It does not describe features that do not exist. Where a role cannot do something a reader might expect, the guide says so rather than leaving them to find out by failing.
- The screenshots are of a demonstration organisation with synthetic data, labelled as such on every image. They are not a customer's programme.
- This documentation is in English. The interface is available in English, Kiswahili, French, Portuguese and Arabic; these guides are not yet translated, and we would rather say so than machine-translate instructions somebody follows in the field.